Return & Exchange Policy

No Refunds

Due to the nature of our products and hygiene concerns, we do not offer refunds on any purchases. We encourage you to carefully select your items before completing your order. 

No Exchanges

Once an item has been purchased, it cannot be exchanged. We advise our customers to double-check their selections to ensure satisfaction with their purchase.

No Return

In the unfortunate event that your package is refused/returned to us , all further dealings ( if any) will be carried out on full advance payment.

Wrong Product Sent

In the rare event that we send you the wrong product, we are happy to correct our mistake. Please notify us within 24 hours of receiving the incorrect item, and we will arrange for an exchange at no additional cost to you.

Damaged Products

If your product arrives damaged due to transit, we offer a solution tailored to your preference:

• Partial Refund: If the damage is minor and the product is still usable, we can offer a partial refund as compensation.
• Full Refund: In cases where the damage is extensive and renders the product unusable, a full refund will be provided.
• Replacement: Alternatively, you may choose to receive a replacement product instead of a refund.

Please reach out to our customer service within 24 hours of receiving a damaged item to initiate the process.

Contact Us

For any concerns or inquiries about your order, please contact our customer service team at +92-323-4431000. We are here to assist you and ensure a satisfying shopping experience.