Shipping policy
Shipping Policy
1. Order Processing
All orders are processed within 1-2 business days after receiving payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Time
Once your order has been processed, it will be shipped within 5 business days. Delivery times may vary depending on your location, but we strive to ensure your package reaches you as quickly as possible.
3. Shipping Charges
We offer a flat shipping rate of Rs.300 nationwide. Shipping charges for your order will be calculated and displayed at checkout.
4. Free Shipping
We offer free shipping on your first order with us, as well as on orders with advance payment. Take advantage of these offers to save on shipping costs.
5. Delivery Locations
We currently deliver across Pakistan. Please ensure that your delivery address is correct and complete to avoid any delays.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to check the status of your shipment.
7. Delays
While we strive to meet the estimated shipping time, unforeseen circumstances such as weather conditions, customs delays, or other factors beyond our control may affect delivery times. We appreciate your patience in such cases.
8. Incorrect Addresses
If the provided shipping address is incorrect or incomplete, we are not responsible for delays or lost shipments. Please double-check your address before completing your order.
9. Contact Us
If you have any questions or concerns about your shipment, please contact our customer service team at +92-323-4431000. We’re here to help!